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• In-Store Visits: Open 7 days; Mon-Fri 10AM–7PM, Sat 10AM–6PM, Sun 11AM–5PM—to smell scents, test samples, or browse new arrivals.​

• Request Cards: Fill out at front desk for restock alerts or skin-type recommendations—replies within 24 hours.​

• Feedback: Share with staff or drop notes in “Comfort Feedback” box near checkout.